PREMIUM BUSINESS SERVICES
Security. Confidentiality. Integrity. Excellence.
We provide transcripts from Zoom and Microsoft Teams recordings.
Spanish translation now available.
Security. Confidentiality. Integrity. Excellence.
We provide transcripts from Zoom and Microsoft Teams recordings.
Spanish translation now available.
Dedicated to
Specializing in transcription of interviews, meetings, focus groups, hearings, and presentations. We look forward to assisting you with your important work.
Thirty plus years of blue ribbon, seamless transcription services distinguished by high-touch customer service, confidentiality, accuracy, and attention to detail. Skilled transcriptionists with 150+ years’ collective experience subject to a rigorous style manual and quality review.
In the many years I’ve worked for Premium, I take great pride in knowing that the work I do is meaningful to our clients and those that they serve. – AFR
● Accurate, confidential transcription of audio and video, time-coded and translated as required
● Nimble coordination of projects with multiple recordings
● Precise identification of participant comments through First Three Words notations
● Adept handling of regular assignments, overflow work, and special projects
● Recording equipment recommendations
● Referrals to experienced qualitative research teams and video production companies
● Focus group tips and strategies for moderators
● Grant application and Institutional Review Board assistance, CITI and HIPAA certified
● HIPAA Computer Accounts Policies based on university guidelines for computer security
● Stringent guidelines for workstations and transmission of recordings and transcripts
● Transmission of recordings and transcripts done through our HIPAA-compliant server
● Private, confidential folders set up per project on our server, Box.com
● Recordings and transcripts can be exclusively saved on flash drives, not on hard drives
● Recordings and transcripts can be encrypted before transmission
● All transcriptionists are required to sign confidentiality agreements
● HIPAA Computer Accounts Policies and confidentiality agreements available for you
● Undergraduate, graduate, and post-graduate academic institutions
● Institutes, foundations, universities, colleges, or other organizations
● Firms conducting qualitative market research and public opinion analysis
● Companies conducting impact and process evaluation interviews on programs and initiatives
● Agencies performing video production, corporate communications, webinars, and podcasts
● Government agencies (city, county, and state) holding interviews or hearings
● Historians collecting oral narratives
The transcripts were amazingly accurate, and anytime a transcriptionist had a question, we were contacted so that the transcript reflected accurately. We appreciate the secure server in which audio files can be uploaded. Completely trustworthy, personalized attention.
Excellent work, accuracy, completeness. I’m the type of researcher who listens to the recordings again while reading through the transcripts before I do my analysis. I am always amazed at the word-for-word accuracy that Premium Business Services achieves with every transcript.
We have always received high-quality transcripts from both interviews and focus groups. It is obvious that the transcriber took the time to look up key terms (such as spelling the name of a campus building). The response rate for receiving transcripts exceeds expectations. The service keeps us moving on our schedule.