WHY CHOOSE US?
Security. Confidentiality. Integrity. Excellence.
We provide transcripts from Zoom and Microsoft Teams recordings.
Spanish translation now available.
Security. Confidentiality. Integrity. Excellence.
We provide transcripts from Zoom and Microsoft Teams recordings.
Spanish translation now available.
I have worked with Gwen and her team of expert/angel transcriptionists for nearly three years. As a sociologist who works in healthcare, it is imperative that our interview transcripts are accurate, fully redacted, and with rapid turnaround. During the early COVID-19 pandemic, our center carried out multiple time-sensitive studies around healthcare providers and patients. Gwen and her team transcribed nearly 200 interviews as fast as we could perform them from several different studies.
Because I was intimately familiar with Gwen’s quality work, I never once worried about the caliber or accuracy of the transcripts, and we were able to submit our work at a crucial moment to improve patient quality and care. From challenging interviews with an interpreter to interviews laden with medical terminology to poor recording quality on my part, I do not trust my transcriptions to anyone else but Premium Business Services. Plus, Gwen is fun to work with, and I include her as a member of my research team!
Premium has provided transcripts since 1985 to universities, government agencies, market research firms, and small businesses. Transcripts have been provided for recorded interviews, focus groups, webinars, commissions, hearings, and meetings. With over 30 years of experience, and over 150 years of accumulated experience, we deliver commitment to quality, prompt and efficient service, accuracy and attention to detail, dependability, and competitive pricing. We have strong relationships with all of our clients, and we appreciate the work that they do and the business that they send us.
Premium Business Services is committed to producing excellent transcripts. Our Style Manual offers different formats for client transcripts as well as consistent structure for the transcripts we produce. Quality work and flexibility are important to us. We work to assist our clients by providing first-class, confidential transcripts as well as superb customer service. Flexibility supports not only our clients’ work but enhances community and family life for our transcriptionists.
I have found Premium Business Services to be professional, efficient, and accurate. I have been using their transcription services for almost 20 years, have recommended several academic colleagues, and I will continue to recommend colleagues to them.
Gwen is very responsive to my needs and changing deadlines, and she works with me to provide the transcripts when I need them. Using a transcription service is immensely helpful and a huge time-saver. Working with Gwen and her team is always a wonderful experience.
Attention to detail is important during qualitative analysis, and Premium Business Services provides that level of detail we need. We tried other transcription companies before and had issues with accuracy and detail (e.g., them omitting things they didn’t think were important). Now whenever we hear of university colleagues having issues with their transcription, we always refer them to Premium Business Services.